Terms of Service

Article 1 (Purpose)
The purpose of these terms and conditions is to define the conditions, procedures, rights, obligations, responsibilities, and other necessary details regarding the use of clinical trial-related education services and ancillary services (hereinafter referred to as the “Services”) provided by the company to its members.

Article 2 (Definition of Terms)

  1. “Company” refers to the virtual business premises set up by the company to provide Services to members via computers and other information communication terminals. It also encompasses the entity operating the company’s digital content.
  2. “Services” refer to the educational and ancillary services, including paid services, provided by the company through its website.
  3. “Member” refers to a person who accesses the Services provided by the company, agrees to these terms and conditions, and applies for service membership through procedures determined by the company.
  4. “Content” refers to information provided by the company to members via the Services, including videos, audio, sounds, and images, created or processed electronically.
  5. “ID” refers to a combination of letters or numbers set by the member and approved by the company for identification and Service usage.
  6. “Password” refers to a combination of letters or numbers set by the member according to company rules for identity verification.

Terms not defined in this article follow related laws, service guidelines, or general practices.

Article 3 (Provision of Information)
The company publishes these terms and conditions, its name, representative’s name, business address (including customer complaint handling address), phone number, fax number, email address, business registration number, e-commerce registration number, and personal information manager details on the Service’s initial screen for easy access. These terms and conditions may also be displayed through a linked page.

Article 4 (Effect and Publication of Terms)

  1. These terms and conditions apply to all members using the Services.
  2. The company publishes these terms on the Service’s initial screen or otherwise notifies members of them.
  3. Before agreeing to these terms, the company provides members with a separate screen or popup for easy understanding of important details such as withdrawal and refund conditions.

Article 5 (Modification of Terms)

  1. The company may amend these terms without violating applicable laws. When amending terms, the company notifies members of the effective date and reason for the amendment at least seven days in advance. For unfavorable amendments, notification is made 30 days in advance via email or SMS.
  2. Members who do not explicitly express rejection of the changes by the effective date are considered to have agreed to the amended terms.
  3. Members who disagree with the amended terms may terminate their use of the Services and cancel their membership.

Article 6 (Supplementary Provisions)
Matters not specified in these terms follow the Service usage guide, detailed content instructions, related laws, or general practices.

Article 7 (Member Obligations)

  1. Members are responsible for managing their ID and password. The company is not liable for damages caused by misuse unless due to its gross negligence.
  2. Members must notify the company of any unauthorized use of their ID.
  3. Members may not transfer or share their ID and password with others.
  4. All registration information must be accurate; otherwise, legal protection is not guaranteed.
  5. Members must update their information in case of changes and notify the company.
  6. Members cannot duplicate or distribute content without the company’s permission.
  7. Members must comply with these terms, related laws, and refrain from disrupting Services.

Article 8 (Notifications to Members)

  1. The company notifies members via email, messages, or other methods specified in these terms.
  2. General notifications to multiple members may be substituted by announcements on the Service page for at least seven days.

Article 9 (Service Use Agreement)

  1. The Service use agreement is concluded when an applicant agrees to these terms, submits an application, and the company approves it.
  2. Applicants must provide real-name verification information.
  3. The company may refuse or defer approval for certain cases, such as prior membership termination or legal violations.

Article 10 (Service Details)
The company provides clinical trial education and related ancillary services, with specific details announced separately.

Article 11 (Use of Services)

1. Members may use specific services in accordance with the service details, terms of use, and other conditions notified for each service.

2. For paid services, service use is available only after the company confirms payment. The company’s online content services are generally available 24 hours a day, 365 days a year. However, services may be temporarily suspended for operational or technical reasons or during maintenance periods designated by the company. In such cases, the company will provide prior or subsequent notice.

3. The company may set separate service hours for specific sites or services, which will be announced on the respective sites or services.

4. The company may differentiate service availability by classifying members into grades based on relevant laws or company policies, applying variations to usage time, frequency, service menus, etc.

5. Members may not transfer, delegate, or pledge their rights or obligations related to service use without prior written consent from the company.

Article 12 (Changes to Services)

1. The company may suspend or modify all or part of the services for operational or technical reasons.
(a) In case of such changes, the company must announce the reason, details, and effective date of the changes on the service’s main page.
(b) Services may be altered or discontinued as required by policies or operational needs.
(c) The company is not liable for losses in expected benefits caused by such changes or suspensions.

Article 13 (Payment Methods for Service Use)

1. Fees payable by members for service use are determined in the terms of service for each service. If not explicitly stated, specific details will be set by the company and announced within the service or separately.

2. The payer of fees is the service-using member. However, in cases like underage membership or special circumstances recognized by the company, a legal guardian or third party may be designated as the payer. In such cases, the payer is jointly responsible for all liabilities along with the member.

3. All paid services operate on a prepaid basis.

4. If a member wishes to cancel a paid service during the usage period, the remaining balance is not refundable unless attributable to the company.

5. Payment for service use can be made through:
(a) Bank transfers, including internet banking
(b) Credit cards or other card payments
(c) Other electronic payment methods recognized by the company

6. The company does not impose additional fees for payments beyond those determined by payment service providers.

Article 14 (Service Cancellation and Withdrawal)

1. Members may withdraw from service use within 15 days of receiving confirmation unless they have already used the service. However, withdrawal is not permitted if the service has been used, even if within the 15-day period.

2. Exceptions restricting withdrawal rights:
(a) If withdrawal restrictions are clearly indicated
(b) When content has been downloaded (e.g., images, text)
(c) If the content was provided on a temporary or partial usage basis

3. Despite the above, members can request withdrawal if:
(a) Content significantly differs from its description
(b) Defects render content unusable
(c) The usage period is inconsistent with the purchase agreement

4. If the company cannot provide a purchased service, it must notify the member and refund payments within 15 days.

Article 15 (Effects of Service Cancellation)

1. Refunds must be processed within 15 business days using the same payment method unless otherwise agreed.

2. For payments made via credit card or electronic payment, the company will request cancellation or suspension of charges from the respective provider.

Article 16 (Termination of Service Use Agreement)

1. Members can terminate their service use agreement at any time through designated procedures. The company will process such requests without undue delay.

2. Upon termination, members lose access to all previously purchased content, regardless of its usage period.

3. Refunds for remaining balances will be processed as part of the termination procedure.

4. The company may restrict or terminate service use in cases of:
(a) Violations of these terms
(b) Copyright infringement
(c) Inactivity exceeding one year for corporate members
(d) Activities disrupting service or violating public order
(e) Illegal activities or violations of applicable laws

5. Members may appeal any restrictions applied under the above conditions.

Article 17 (Obligation to Protect Personal Information)

  1. The Company complies with applicable laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and strives to protect members’ personal information.

  2. The specific details regarding the collection, use, provision, and entrustment (hereinafter referred to as “handling”) of members’ personal information are stipulated in the Company’s Privacy Policy, which is posted on the homepage of the website. The Company notifies members of this Privacy Policy when they apply for membership and obtains their consent. The Company handles members’ personal information accordingly.

  3. The Company may change the content of the Privacy Policy as needed, and such changes will follow the procedures outlined in Article 5.

Article 18 (Provision of Information and Advertisement Posting)

  1. The Company may provide members with various information deemed necessary for the use of the services through messages, notices, SMS, or email. However, if the information provided contains advertisements for commercial purposes from the Company or a third party, members may refuse to receive such communications at any time as permitted by applicable laws. The Company will not send such commercial advertisements to members who have opted out of receiving them.

  2. The Company must obtain prior consent from members before sending advertisements for commercial purposes to their phones or fax machines. However, the Company may send notifications related to transactions or customer inquiries without prior consent.

  3. The Company may display advertisements from the Company or third parties in the service interface, on the website, or in emails sent to members. Members who receive such advertisement-containing emails can opt out of receiving them.

  4. The Company does not guarantee the truthfulness of third-party advertisements sent to members, and it assumes no responsibility for any damages caused by members participating in promotional activities of advertisers.

Article 19 (Members’ Posts)

  1. The Company reserves the right to use and display members’ posts within the service.

  2. Members are solely responsible for any losses or legal issues arising from their posts unless caused by the Company’s gross negligence or willful misconduct.

  3. If a third party files a lawsuit or dispute against the Company due to a member’s post, the member must bear the costs of resolution and indemnify the Company for any damages incurred.

  4. The Company may delete posts without prior notice or after issuing a warning if they fall under any of the following categories:

    • Content defaming or slandering third parties.
    • Content violating public order or morality.
    • Posts exceeding the allowed duration for display.
    • Commercial posts, advertisements, or chain letters.
    • Content disrupting service use or operations.
    • Other content deemed unlawful.
  5. Members are liable for damages or legal actions resulting from the aforementioned content.

  6. The Company has no obligation to retain deleted posts.

Article 20 (Disclaimer)

  1. The Company is not liable for service interruptions caused by force majeure, such as natural disasters.

  2. The Company assumes no responsibility for service disruptions resulting from members’ actions.

  3. The Company does not guarantee members any specific benefits from using its services.

  4. The Company is not responsible for the accuracy or reliability of information posted or registered by members.

  5. The Company is not liable for disputes or transactions between members or between members and third parties.

Article 21 (Intellectual Property Rights)

  1. The copyright of content posted by the Company belongs to the Company. Members may not use it for purposes other than personal use without prior written consent.

  2. Members retain rights and responsibilities for their own content. The Company may use such content within the scope necessary for service delivery.

  3. Members’ rights to purchased content are limited to viewing or downloading it within the designated period. Intellectual property rights remain with the Company.

  4. The Company may claim damages from members who violate intellectual property rights or misuse content beyond allowed purposes.

Article 22 (Compensation for Damages)

  1. Members who reproduce or distribute service content without authorization may be held liable for damages.

  2. The Company may claim damages if members violate their obligations under this agreement.

Article 23 (Site Linking)

  1. The Company may provide hyperlinks to third-party sites.

  2. The Company is not responsible for third-party sites or transactions conducted therein.

Article 24 (Dispute Resolution)
The Company addresses member complaints promptly and notifies members of reasons for delays if applicable.

 

Article 25 (Governing Law and Jurisdiction)
Disputes between the Company and members will be resolved in the Seoul Central District Court or another court of competent jurisdiction.

 

Addendum

  • Effective Date: July 1, 2011
  • Matters not stipulated in this agreement will comply with applicable laws.